PM Oli calls on civil servants to ensure quality service delivery

Kathmandu / Sept 7: Prime Minister KP Sharma Oli has called on the civil servants to ensure quality service delivery to the citizens in order to fulfil their aspirations.

Prime Minister Oli stated this in his message of best wishes given on the occasion of the 15th Civil Service Day, today. The PM’s message was issued by the Prime Minister’s Secretariat. The theme of the Civil Service Day, 2075 BS is ‘Result-oriented Administration: Prosperity and Good Governance’.

PM Oli has also wished for the good health and professional progress of all the civil servants. He described civil service as public service with broader work area, civil responsibility and accountability.

Noting that civil service has been playing a crucial role in building amicable relations between the government and the public, the Prime Minister said, through this service, notable responsibility was being fulfilled of formulating policies, plans and laws of the state and their enforcement.

“Political structure of the federal democratic republic has also been institutionalised in context of the three-tier elections being held after promulgation of the constitution written by the Constituent Assembly comprising the elected representatives. The administrative framework, harmonising with the federal structure, has already been determined while the laws and process of institutionalising the administrative system has been forwarded presently,” the PM stated in his message.

He stressed on a leadership with sterling political will, and a transparent, result-oriented, accountable, innovative, creative, technology-friendly, efficient administration to achieve the goal of good governance and sustainable development as per the aspiration of the Nepali people.

“The present government is moving ahead carrying out works with the goal of ‘Prosperous Nepal, Happy Nepali’. A bureaucracy fulfilling its professional responsibilities with faith, sincerity and conscientiousness attaches importance to serving the people and the country rather than personal interests,” the PM’s message further reads.

PM Oli stressed that only with the civil service embodying above-mentioned qualities can the goal of making people happy and prosperous be achieved, adding that the foremost responsibility of the civil servants was to ensure delivery of quality service at the people’s doorstep, to address the aspirations of the 21st century citizens.

Reiterating the need of establishing an administrative system with the capacity to achieve measurable and time-bound results by fully utilising the available resources, the Prime Minister said, “Expertise, professionalism, access to information, stability, continuity, and knowledge on legal and procedural matters is expected of the civil servants.”

Therefore, he said, a visionary political leadership and personnel administration full of professional skills, expertise and honesty was the base of democracy. The Nepali people have envisioned an ideal and fully-fledged democracy standing on such pedestal, he added.

“Only a civil service without an iota of indolence, with a sense of responsibility, and which has risen above the culture of blaming can provide an added impetus to the campaign of transformation spearheaded by the political leadership,” he stated, calling upon the civil servants to work keeping this fact in mind. RSS